When Failure Becomes Rational

Decision Authority, Incentives, and Organisational Behaviour

This framework explains why organisational failures persist despite competent people and repeated interventions.

Preview the framework: Download Chapter 1 free

Before purchasing, read the opening chapter to understand the diagnostic lens.

In this chapter:

  • Why documented failures (Barings Bank, TEPCO, Nokia) trace to design, not people

  • How to distinguish effort problems from design problems

  • Why replacing leaders rarely changes outcomes

Download Chapter 1 Free (PDF, 9 pages)
"When Failure Becomes Rational: Decision Authority, Incentives, and Organisational Behaviour" by Jack Wong
Content page of "When Failure Becomes Rational: Decision Authority, Incentives, and Organisational Behaviour" by Jack Wong

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75 pages. Complete diagnostic framework. No implementation prescription. Written for people who hold decision authority.

-> An overview of the framework
-> Browse the Diagnostic Library to see how it's applied
-> The Author's Position